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If you need help with this, simply refer to the guide on how to raise a support ticket for further details. This is available in the support section on the OBportalSM
Support line
If you prefer, you can call our support desk on 1-877-752-0900 (770-698-1420).
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Lines open from 8am to 7pm (Eastern time) Monday through Friday, except the following public holidays:

HOLIDAY
DATE OBSERVED

New Years Day – 2012 / 2013

Tuesday, January 1st

President’s Day

Monday, February 18th

Memorial Day

Monday, May 27th

Independence Day

Thursday, July 4th

Labor Day

Monday, September 2nd

Thanksgiving Day & Day After

Thursday/Friday, November 28th & 29th

Christmas Day

Wednesday, December 25th

New Years Eve

Monday, December 31st


*If a holiday falls on a Saturday, it is observed on the preceding Friday. Holidays that fall on Sunday are observed the following Monday.